Shipping information

We ship nationwide to all cities in Indonesia. We use JNE Shipping Company (http://www.jne.co.id) for all shipping to cities in Indonesia.

JNE offers Economical, Regular and Fast Service. Below is the table about delivery schedule.

FOR JAKARTA AREA

Confirm Payment	Check payment	Ship Order	REG Arrive	ECO Arrive	FAST Arrive
Monday	Monday	Tuesday	Wed - Fri	Fri - Tue	Wed
Tuesday	Tuesday	Wednesday	Thurs - Sat	Sat - Wed	Thurs
Wednesday	Wednesday	Thursday	Fri - Mon	Mon - Thurs	Fri
Thursday	Thursday	Friday	Sat - Tue	Tue - Fri	Sat
Friday	Friday	Monday	Tue - Thurs	Wed - Sat	Tue
Saturday	Saturday	Monday	Tue - Thurs	Wed - Sat	Tue
Sunday	Sunday	Monday	Tue - Thurs	Wed - Sat	Tue

FOR OUTSIDE JAKARTA

Confirm Payment	Check Payment	Ship Order	REG Arrive	ECO Arrive	FAST Arrive
Monday	Monday	Tuesday	Thurs -Sat	Sat - Wed	Wed
Tuesday	Tuesday	Wednesday	Fri - Mon	Mon - Thurs	Thurs
Wednesday	Wednesday	Thursday	Sat - Tue	Tue - Fri	Fri
Thursday	Thursday	Friday	Mon - Wed	Wed - Sat	Sat
Friday	Friday	Monday	Wed - Fri	Fri - Tue	Tue
Saturday	Saturday	Monday	Wed - Fri	Fri - Tue	Tue
Sunday	Sunday	Monday	Wed - Fri	Fri - Tue	Tue

INTERNATIONAL DELIVERIES

We ship worldwide. We use EMS Pos Indonesia (http://www.jne.co.id) for all shipping overseas.

For Singapore addresses, we use MBC Express Shipping which offers more affordable shipping fee.

For International deliveries, EMS takes 3-8 days depending on your delivery area.

ORDER PROCESSING TIMES

We only process your order in our working days, from Monday to Friday.

We ship every day except Saturdays and Sundays.

Orders CONFIRMED (only via Webstore 'Confirm Payment' Menu) will be processed the NEXT DAY. (e.g. if you confirm to us on 00.15 AM we will automatically send this order the Next day, not in the following morning).

We will ship your order if there are no problems occur in terms of payment.

If you confirmed on FRIDAY (starting from 00.01 am), your order will be processed on Monday next week. We also do not process order on public holidays. Note that our order process is only checking the payment, preparing and delivering the goods to the shipping company.

RATES

Domestic rates can be found at http://www.jne.co.id and international rates are upon request.

Only for domestic deliveries, customer will only be charged for 1st kg of shipping fee for 1 order despite of the weight of the package; but this is only available for 1st kg fee that is equal or less than IDR 15 000.

For 1st kg shipping fee more than 15 000, customers are required to pay 2nd,3rd,....kg shipping fee. For Fast Service, 2nd,3rd,... kg shipping fee will also be charged.

SHIPPING RULES & RESTRICTIONS

1. TRILITE GREEN LIGHTING does not responsible in risk of loss of the merchandise after JNE delivers to the designated address.

2. Customers are responsible if JNE can’t deliver the goods on time due to incomplete address, no recipient at the address or the recipient rejects the goods.

3. If the goods are returned to us, customers are obligated to pay the shipping fee one more time if the mistakes are due to customer’s conditions.

4. TRILITE GREEN LIGHTING will give free shipping to the customer if we make mistakes in typing the address, etc.

5. We also do not responsible for any additional taxes and duties charged. If you decide to refuse the delivery, you are responsible in all fees charged by shipping company – both for sending and returning the product to us.

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		Rudy Usman
		Yenny Usman